HOSPINGO World (“HOSPINGO,” “we,” “our,” or “us”) respects the privacy of individuals who visit our website, create an account, submit an enquiry, explore travel options, request a booking, or interact with our services.
This Privacy Policy explains how we may collect, use, store, disclose, and protect personal information when you access https://hospingo.com/ , communicate with us, or use our travel marketplace services.
HOSPINGO World focuses on destination discovery, accommodation options, holiday packages, tours, and travel-related services. Depending on the services made available, our platform may connect travellers with travel agents, tour operators, accommodation providers, and other relevant service providers.
By using our website, you acknowledge that you have read this Privacy Policy. Where consent is legally required, we will seek it in the applicable manner. You may choose not to provide certain information; however, this may prevent us from providing particular services or completing a requested booking.
2. Scope of this policy
This policy applies to personal information processed through:
- Our website and any official digital services covered by this policy.
- User registration and account management.
- Travel enquiries and booking requests.
- Communications through email, telephone, website forms, or supported messaging channels.
- Travel partner, agent, tour operator, and accommodation-provider registrations.
- Customer support, complaints, and dispute resolution.
- Website security, fraud prevention, and service improvement activities.
This policy does not automatically govern third-party websites or services that have their own privacy policies.
3. Personal information we may collect
The information we collect depends on how you use HOSPINGO World and which services are available.
3.1 Personal identification and contact information
We may collect:
- Full name.
- Email address.
- Mobile or telephone number.
- Country and city of residence.
- Billing address, where required.
- Account username and authentication information.
- Communication preferences.
We will request information appropriate to the service you are using.
3.2 Account and profile information
If account registration is available, we may process information such as account identifiers, profile details, account preferences, registration dates, verification status, and relevant account activity.
Passwords should be stored using appropriate password-hashing methods rather than as readable plain text. We will not request your account password through ordinary customer-support messages.
3.3 Travel and booking information
When you enquire about or request a travel service, we may collect relevant details, including:
- Destination and preferred travel dates.
- Check-in and check-out dates, where applicable.
- Number of travellers and rooms.
- Accommodation or tour preferences.
- Booking reference numbers and reservation status.
- Special requests that you voluntarily provide.
- Information required by a relevant service provider to fulfil a confirmed reservation.
Please do not provide sensitive personal information unless it is necessary for the requested service and an appropriate lawful basis exists.
3.4 Partner and business information
Travel agents, tour operators, accommodation providers, and other business partners may be asked to provide:
- Business or trading name.
- Business contact details.
- Business address.
- Relevant registration or licence information.
- Tax or business identification details, where legally required.
- Authorised representative details.
- Service descriptions, listings, and booking-related information.
- Information required for partner verification, settlement, or contractual administration.
We will use this information for legitimate business, verification, contractual, and compliance purposes.
3.5 Payment and transaction information
Where payment facilities are offered, relevant transaction information may include the amount, currency, transaction reference, payment status, refund status, and payment-provider reference.
Card details, bank credentials, UPI PINs, passwords, and other payment authentication secrets should be entered only through authorised payment interfaces where applicable. HOSPINGO World should not collect or store payment credentials that it does not need.
If a third-party payment gateway processes your payment, that provider may independently process certain information under its own terms and privacy policy.
3.6 Technical and usage information
When you access our website, certain technical information may be collected automatically, depending on our configuration. This may include:
- IP address.
- Browser and device type.
- Operating system.
- Date and time of access.
- Pages visited and referring pages.
- Security and error logs.
- Approximate location inferred from an IP address.
- Cookie identifiers and similar technical identifiers.
We use such information where necessary for website operation, security, troubleshooting, analytics, and performance improvement.
3.7 Communications and support information
If you contact us, we may retain your message, email address, contact number, enquiry details, complaint information, and our responses so that we can handle the request and maintain appropriate business records.
4. How we use personal information
Subject to applicable law and the relevant lawful basis, we may use personal information to:
1. Provide and operate our website and travel marketplace.
2. Respond to travel enquiries and booking requests.
3. Facilitate reservations and communicate relevant booking details to service providers.
4. Create and manage user or partner accounts.
5. Verify partner identities and business information where necessary.
6. Process payments, refunds, settlements, and transaction records through applicable service providers.
7. Send booking confirmations, itinerary updates, cancellations, and service notifications.
8. Provide customer support and handle complaints or disputes.
9. Detect, investigate, and prevent fraud, misuse, unauthorised access, and security incidents.
10. Maintain website performance and troubleshoot technical problems.
11. Meet applicable legal, regulatory, accounting, tax, and record-keeping requirements.
12. Improve our services using appropriate analysis of website usage and user feedback.
13. Send promotional communications where permitted and, where required, with your consent.
14. Establish, exercise, or defend legal claims.
We will not use personal information for purposes that are incompatible with the purposes communicated to you unless permitted by applicable law.
5. Legal basis and consent
We will process personal information in accordance with applicable Indian data-protection requirements, including the Digital Personal Data Protection Act, 2023, and its applicable rules and commencement provisions. Other laws may also apply depending on the service and circumstances.
Where consent is required, we will request it through an appropriate notice or consent mechanism. Where processing is permitted on another lawful basis, we will rely on that basis as allowed by applicable law.
Our privacy notices should explain what information is collected, why it is required, and how you can exercise applicable rights or withdraw consent.
You may withdraw consent where processing depends on consent. Withdrawal does not automatically invalidate processing carried out lawfully before withdrawal, and some processing may continue where another lawful basis applies.
The Digital Personal Data Protection Rules, 2025 were notified by India's Ministry of Electronics and Information Technology with phased commencement provisions. HOSPINGO World will need to comply with the provisions applicable to its activities as they come into force.
6. When we share personal information
We do not treat personal information as a public resource. We may share relevant information in the following circumstances.
6.1 Travel service providers
If you request a booking or travel service, relevant details may be shared with the accommodation provider, travel agent, tour operator, or other provider responsible for fulfilling your request.
The information shared should be limited to what is reasonably necessary for the requested service.
6.2 Payment and technology providers
We may share necessary information with payment gateways, website hosting providers, cloud infrastructure providers, email delivery services, security providers, customer-support systems, and other technology vendors that support our operations.
These providers should be subject to appropriate contractual, confidentiality, and security requirements.
6.3 Professional advisers and business service providers
Information may be shared with lawyers, accountants, auditors, insurers, or other professional advisers where necessary for legitimate business or legal purposes.
6.4 Legal and regulatory disclosures
We may disclose information when required by applicable law, a valid legal process, or a lawful request from an authorised government or regulatory authority. We may also disclose information when reasonably necessary to protect the rights, safety, or security of users, our business, or others, subject to applicable law.
6.5 Business restructuring
If HOSPINGO World undergoes a merger, acquisition, restructuring, or transfer of business assets, relevant personal information may be transferred where legally permitted and subject to appropriate safeguards.
6.6 No sale of personal information as a business practice
HOSPINGO World does not intend to sell personal information as a standalone commercial product. We may share information for the purposes described in this policy, including facilitating travel services, operating our website, and complying with legal obligations.
Where applicable law treats a particular disclosure or data use differently, we will follow the requirements that apply.
7. Third-party websites and services
Our website may link to third-party accommodation providers, travel agents, tour operators, payment gateways, maps, social networks, or other external services.
When you leave our website or interact directly with a third-party service, that provider's privacy policy and terms may apply to its processing of your information.
HOSPINGO World does not control every third party's privacy practices. You should review the relevant provider's privacy policy before submitting personal or payment information.
A link to a third-party service does not, by itself, constitute an endorsement or guarantee of its privacy practices.
8. Cookies and similar technologies
HOSPINGO World may use cookies, session identifiers, and similar technologies where implemented on our website.
These technologies may be used to:
- Maintain website sessions and account functionality.
- Remember relevant preferences.
- Protect accounts and detect suspicious activity.
- Understand website performance and usage.
- Support analytics or other features, if enabled.
Strictly necessary technologies may be required for core website functions. Where consent is required for non-essential cookies or similar technologies, we will seek consent through an appropriate mechanism.
You may be able to control cookies through your browser settings. Blocking certain cookies may affect website functionality.
If we introduce advertising, analytics, or other tracking services, this policy and any applicable consent mechanism should be updated to reflect the actual technologies used.
9. Data security
We take reasonable steps appropriate to the nature of the information and the risks involved to protect personal information against unauthorised access, disclosure, alteration, loss, and misuse.
Depending on the system and information involved, safeguards may include:
- Access controls and role-based permissions.
- Secure authentication and password handling.
- Encryption in transit where supported.
- Software updates and security monitoring.
- Appropriate hosting and database controls.
- Backups and recovery procedures.
- Staff confidentiality obligations.
- Vendor due diligence and contractual safeguards.
- Procedures for investigating suspected security incidents.
No website, internet transmission, or electronic storage system can be guaranteed to be completely secure. Users should protect their credentials, avoid sharing passwords, and notify us promptly if they suspect unauthorised account access.
Where a personal-data breach occurs, we will take appropriate steps and provide notices or reports required by applicable law.
10. Data retention and deletion
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, subject to applicable legal, regulatory, contractual, accounting, tax, and dispute-resolution requirements.
Retention periods may vary depending on the type of information.
For example:
- Account information may be retained while an account remains active and for an appropriate period afterwards.
- Booking and transaction records may be retained for the periods required for business operations and legal compliance.
- Support messages may be retained for a reasonable period to resolve enquiries and document outcomes.
- Security logs may be retained for a period appropriate to security monitoring and investigation.
- Information processed for marketing may be retained according to applicable consent and communication preferences.
When personal information is no longer required, we will take appropriate steps to delete it or render it non-identifiable, unless retention is required or permitted by applicable law.
Backups and records retained for legal or security purposes may not be erased immediately. Any such retention will be handled in accordance with applicable requirements.
11. Your privacy rights
Subject to applicable law, you may have rights relating to your personal information, including the ability to:
- Request information about personal data processed by us.
- Request correction of inaccurate or incomplete personal information.
- Request updating of relevant account or contact information.
- Request deletion of personal information where legally applicable.
- Withdraw consent where processing is based on consent.
- Raise a grievance concerning our handling of personal information.
- Nominate another individual where such a right is provided under applicable law.
These rights may be subject to legal exceptions, verification requirements, and retention obligations.
To exercise a right, contact us at support@hospingo.com. We may request reasonable information to verify your identity and locate the relevant records before processing your request.
We will respond in accordance with the timelines and procedures required by applicable law.
12. Children's privacy
HOSPINGO World is designed primarily for individuals who can lawfully use the relevant services and enter into applicable arrangements.
Where a service is restricted to adults, the applicable age requirement will be communicated to users. If a traveller under the age of 18 is included in a booking, a parent, guardian, or authorised adult should provide the information required for that booking where appropriate.
We will handle children's personal information in accordance with applicable law, including any consent, verification, or other requirements that apply to the processing in question.
We do not knowingly seek to collect children's personal information beyond what is necessary and legally permitted for the relevant service. If you believe that a child has provided personal information inappropriately, contact us so that we can review the matter.
13. International data transfers
Some technology providers or travel service providers may process information outside India. Where international transfers occur, HOSPINGO World will apply the requirements and restrictions applicable under Indian law and any other applicable laws.
The location and processing arrangements of our vendors may change as our services develop. We will update this policy when material changes require an update.
14. Marketing communications
We may send service-related communications concerning enquiries, booking requests, reservations, payments, refunds, account security, or changes to our services.
Promotional emails, messages, or other marketing communications will be sent in accordance with applicable law and relevant consent or preference requirements.
Where an unsubscribe or opt-out mechanism is provided, you may use it to stop promotional communications. You may also contact support@hospingo.com to update your marketing preferences.
Opting out of marketing does not necessarily stop essential communications about an active booking, account security, or a legal obligation.
15. Grievances and privacy complaints
If you have a concern about the collection, use, disclosure, retention, or protection of your personal information, please contact us using the details below.
Privacy and grievance contact
HOSPINGO World
Email: support@hospingo.com
Website: https://hospingo.com/
Headquarters: Shillong, Meghalaya, India
Please include a description of your concern and sufficient details to help us identify the relevant account or interaction. Do not send passwords, UPI PINs, or complete payment credentials.
We will review and respond to grievances in accordance with applicable law. If a matter cannot be resolved internally, you may have the right to approach the relevant statutory authority or other competent forum, subject to applicable law.
16. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our services, technology, data-processing practices, contractual arrangements, or legal obligations.
The revised policy will be published on our website with an updated “Last updated” date. Where required by law, we will provide additional notice or obtain consent before implementing a material change.
You should review this page periodically to remain informed about how HOSPINGO World handles personal information.
17. Contact us
For questions, requests, or concerns relating to this Privacy Policy or our handling of personal information, contact:
HOSPINGO World
Website: https://hospingo.com/
Email: support@hospingo.com
Headquarters: Shillong, Meghalaya, India
HOSPINGO World (“HOSPINGO,” “we,” “our,” or “us”) respects the privacy of individuals who visit our website, create an account, submit an enquiry, explore travel options, request a booking, or interact with our services.
This Privacy Policy explains how we may collect, use, store, disclose, and protect personal information when you access https://hospingo.com/ , communicate with us, or use our travel marketplace services.
HOSPINGO World focuses on destination discovery, accommodation options, holiday packages, tours, and travel-related services. Depending on the services made available, our platform may connect travellers with travel agents, tour operators, accommodation providers, and other relevant service providers.
By using our website, you acknowledge that you have read this Privacy Policy. Where consent is legally required, we will seek it in the applicable manner. You may choose not to provide certain information; however, this may prevent us from providing particular services or completing a requested booking.
2. Scope of this policy
This policy applies to personal information processed through:
- Our website and any official digital services covered by this policy.
- User registration and account management.
- Travel enquiries and booking requests.
- Communications through email, telephone, website forms, or supported messaging channels.
- Travel partner, agent, tour operator, and accommodation-provider registrations.
- Customer support, complaints, and dispute resolution.
- Website security, fraud prevention, and service improvement activities.
This policy does not automatically govern third-party websites or services that have their own privacy policies.
3. Personal information we may collect
The information we collect depends on how you use HOSPINGO World and which services are available.
3.1 Personal identification and contact information
We may collect:
- Full name.
- Email address.
- Mobile or telephone number.
- Country and city of residence.
- Billing address, where required.
- Account username and authentication information.
- Communication preferences.
We will request information appropriate to the service you are using.
3.2 Account and profile information
If account registration is available, we may process information such as account identifiers, profile details, account preferences, registration dates, verification status, and relevant account activity.
Passwords should be stored using appropriate password-hashing methods rather than as readable plain text. We will not request your account password through ordinary customer-support messages.
3.3 Travel and booking information
When you enquire about or request a travel service, we may collect relevant details, including:
- Destination and preferred travel dates.
- Check-in and check-out dates, where applicable.
- Number of travellers and rooms.
- Accommodation or tour preferences.
- Booking reference numbers and reservation status.
- Special requests that you voluntarily provide.
- Information required by a relevant service provider to fulfil a confirmed reservation.
Please do not provide sensitive personal information unless it is necessary for the requested service and an appropriate lawful basis exists.
3.4 Partner and business information
Travel agents, tour operators, accommodation providers, and other business partners may be asked to provide:
- Business or trading name.
- Business contact details.
- Business address.
- Relevant registration or licence information.
- Tax or business identification details, where legally required.
- Authorised representative details.
- Service descriptions, listings, and booking-related information.
- Information required for partner verification, settlement, or contractual administration.
We will use this information for legitimate business, verification, contractual, and compliance purposes.
3.5 Payment and transaction information
Where payment facilities are offered, relevant transaction information may include the amount, currency, transaction reference, payment status, refund status, and payment-provider reference.
Card details, bank credentials, UPI PINs, passwords, and other payment authentication secrets should be entered only through authorised payment interfaces where applicable. HOSPINGO World should not collect or store payment credentials that it does not need.
If a third-party payment gateway processes your payment, that provider may independently process certain information under its own terms and privacy policy.
3.6 Technical and usage information
When you access our website, certain technical information may be collected automatically, depending on our configuration. This may include:
- IP address.
- Browser and device type.
- Operating system.
- Date and time of access.
- Pages visited and referring pages.
- Security and error logs.
- Approximate location inferred from an IP address.
- Cookie identifiers and similar technical identifiers.
We use such information where necessary for website operation, security, troubleshooting, analytics, and performance improvement.
3.7 Communications and support information
If you contact us, we may retain your message, email address, contact number, enquiry details, complaint information, and our responses so that we can handle the request and maintain appropriate business records.
4. How we use personal information
Subject to applicable law and the relevant lawful basis, we may use personal information to:
1. Provide and operate our website and travel marketplace.
2. Respond to travel enquiries and booking requests.
3. Facilitate reservations and communicate relevant booking details to service providers.
4. Create and manage user or partner accounts.
5. Verify partner identities and business information where necessary.
6. Process payments, refunds, settlements, and transaction records through applicable service providers.
7. Send booking confirmations, itinerary updates, cancellations, and service notifications.
8. Provide customer support and handle complaints or disputes.
9. Detect, investigate, and prevent fraud, misuse, unauthorised access, and security incidents.
10. Maintain website performance and troubleshoot technical problems.
11. Meet applicable legal, regulatory, accounting, tax, and record-keeping requirements.
12. Improve our services using appropriate analysis of website usage and user feedback.
13. Send promotional communications where permitted and, where required, with your consent.
14. Establish, exercise, or defend legal claims.
We will not use personal information for purposes that are incompatible with the purposes communicated to you unless permitted by applicable law.
5. Legal basis and consent
We will process personal information in accordance with applicable Indian data-protection requirements, including the Digital Personal Data Protection Act, 2023, and its applicable rules and commencement provisions. Other laws may also apply depending on the service and circumstances.
Where consent is required, we will request it through an appropriate notice or consent mechanism. Where processing is permitted on another lawful basis, we will rely on that basis as allowed by applicable law.
Our privacy notices should explain what information is collected, why it is required, and how you can exercise applicable rights or withdraw consent.
You may withdraw consent where processing depends on consent. Withdrawal does not automatically invalidate processing carried out lawfully before withdrawal, and some processing may continue where another lawful basis applies.
The Digital Personal Data Protection Rules, 2025 were notified by India's Ministry of Electronics and Information Technology with phased commencement provisions. HOSPINGO World will need to comply with the provisions applicable to its activities as they come into force.
6. When we share personal information
We do not treat personal information as a public resource. We may share relevant information in the following circumstances.
6.1 Travel service providers
If you request a booking or travel service, relevant details may be shared with the accommodation provider, travel agent, tour operator, or other provider responsible for fulfilling your request.
The information shared should be limited to what is reasonably necessary for the requested service.
6.2 Payment and technology providers
We may share necessary information with payment gateways, website hosting providers, cloud infrastructure providers, email delivery services, security providers, customer-support systems, and other technology vendors that support our operations.
These providers should be subject to appropriate contractual, confidentiality, and security requirements.
6.3 Professional advisers and business service providers
Information may be shared with lawyers, accountants, auditors, insurers, or other professional advisers where necessary for legitimate business or legal purposes.
6.4 Legal and regulatory disclosures
We may disclose information when required by applicable law, a valid legal process, or a lawful request from an authorised government or regulatory authority. We may also disclose information when reasonably necessary to protect the rights, safety, or security of users, our business, or others, subject to applicable law.
6.5 Business restructuring
If HOSPINGO World undergoes a merger, acquisition, restructuring, or transfer of business assets, relevant personal information may be transferred where legally permitted and subject to appropriate safeguards.
6.6 No sale of personal information as a business practice
HOSPINGO World does not intend to sell personal information as a standalone commercial product. We may share information for the purposes described in this policy, including facilitating travel services, operating our website, and complying with legal obligations.
Where applicable law treats a particular disclosure or data use differently, we will follow the requirements that apply.
7. Third-party websites and services
Our website may link to third-party accommodation providers, travel agents, tour operators, payment gateways, maps, social networks, or other external services.
When you leave our website or interact directly with a third-party service, that provider's privacy policy and terms may apply to its processing of your information.
HOSPINGO World does not control every third party's privacy practices. You should review the relevant provider's privacy policy before submitting personal or payment information.
A link to a third-party service does not, by itself, constitute an endorsement or guarantee of its privacy practices.
8. Cookies and similar technologies
HOSPINGO World may use cookies, session identifiers, and similar technologies where implemented on our website.
These technologies may be used to:
- Maintain website sessions and account functionality.
- Remember relevant preferences.
- Protect accounts and detect suspicious activity.
- Understand website performance and usage.
- Support analytics or other features, if enabled.
Strictly necessary technologies may be required for core website functions. Where consent is required for non-essential cookies or similar technologies, we will seek consent through an appropriate mechanism.
You may be able to control cookies through your browser settings. Blocking certain cookies may affect website functionality.
If we introduce advertising, analytics, or other tracking services, this policy and any applicable consent mechanism should be updated to reflect the actual technologies used.
9. Data security
We take reasonable steps appropriate to the nature of the information and the risks involved to protect personal information against unauthorised access, disclosure, alteration, loss, and misuse.
Depending on the system and information involved, safeguards may include:
- Access controls and role-based permissions.
- Secure authentication and password handling.
- Encryption in transit where supported.
- Software updates and security monitoring.
- Appropriate hosting and database controls.
- Backups and recovery procedures.
- Staff confidentiality obligations.
- Vendor due diligence and contractual safeguards.
- Procedures for investigating suspected security incidents.
No website, internet transmission, or electronic storage system can be guaranteed to be completely secure. Users should protect their credentials, avoid sharing passwords, and notify us promptly if they suspect unauthorised account access.
Where a personal-data breach occurs, we will take appropriate steps and provide notices or reports required by applicable law.
10. Data retention and deletion
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, subject to applicable legal, regulatory, contractual, accounting, tax, and dispute-resolution requirements.
Retention periods may vary depending on the type of information.
For example:
- Account information may be retained while an account remains active and for an appropriate period afterwards.
- Booking and transaction records may be retained for the periods required for business operations and legal compliance.
- Support messages may be retained for a reasonable period to resolve enquiries and document outcomes.
- Security logs may be retained for a period appropriate to security monitoring and investigation.
- Information processed for marketing may be retained according to applicable consent and communication preferences.
When personal information is no longer required, we will take appropriate steps to delete it or render it non-identifiable, unless retention is required or permitted by applicable law.
Backups and records retained for legal or security purposes may not be erased immediately. Any such retention will be handled in accordance with applicable requirements.
11. Your privacy rights
Subject to applicable law, you may have rights relating to your personal information, including the ability to:
- Request information about personal data processed by us.
- Request correction of inaccurate or incomplete personal information.
- Request updating of relevant account or contact information.
- Request deletion of personal information where legally applicable.
- Withdraw consent where processing is based on consent.
- Raise a grievance concerning our handling of personal information.
- Nominate another individual where such a right is provided under applicable law.
These rights may be subject to legal exceptions, verification requirements, and retention obligations.
To exercise a right, contact us at support@hospingo.com. We may request reasonable information to verify your identity and locate the relevant records before processing your request.
We will respond in accordance with the timelines and procedures required by applicable law.
12. Children's privacy
HOSPINGO World is designed primarily for individuals who can lawfully use the relevant services and enter into applicable arrangements.
Where a service is restricted to adults, the applicable age requirement will be communicated to users. If a traveller under the age of 18 is included in a booking, a parent, guardian, or authorised adult should provide the information required for that booking where appropriate.
We will handle children's personal information in accordance with applicable law, including any consent, verification, or other requirements that apply to the processing in question.
We do not knowingly seek to collect children's personal information beyond what is necessary and legally permitted for the relevant service. If you believe that a child has provided personal information inappropriately, contact us so that we can review the matter.
13. International data transfers
Some technology providers or travel service providers may process information outside India. Where international transfers occur, HOSPINGO World will apply the requirements and restrictions applicable under Indian law and any other applicable laws.
The location and processing arrangements of our vendors may change as our services develop. We will update this policy when material changes require an update.
14. Marketing communications
We may send service-related communications concerning enquiries, booking requests, reservations, payments, refunds, account security, or changes to our services.
Promotional emails, messages, or other marketing communications will be sent in accordance with applicable law and relevant consent or preference requirements.
Where an unsubscribe or opt-out mechanism is provided, you may use it to stop promotional communications. You may also contact support@hospingo.com to update your marketing preferences.
Opting out of marketing does not necessarily stop essential communications about an active booking, account security, or a legal obligation.
15. Grievances and privacy complaints
If you have a concern about the collection, use, disclosure, retention, or protection of your personal information, please contact us using the details below.
Privacy and grievance contact
HOSPINGO World
Email: support@hospingo.com
Website: https://hospingo.com/
Headquarters: Shillong, Meghalaya, India
Please include a description of your concern and sufficient details to help us identify the relevant account or interaction. Do not send passwords, UPI PINs, or complete payment credentials.
We will review and respond to grievances in accordance with applicable law. If a matter cannot be resolved internally, you may have the right to approach the relevant statutory authority or other competent forum, subject to applicable law.
16. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our services, technology, data-processing practices, contractual arrangements, or legal obligations.
The revised policy will be published on our website with an updated “Last updated” date. Where required by law, we will provide additional notice or obtain consent before implementing a material change.
You should review this page periodically to remain informed about how HOSPINGO World handles personal information.
17. Contact us
For questions, requests, or concerns relating to this Privacy Policy or our handling of personal information, contact:
HOSPINGO World
Website: https://hospingo.com/
Email: support@hospingo.com
Headquarters: Shillong, Meghalaya, India
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